Can I make the goods purchased?
You have 15 days to return the products purchased on declea.com from the time of delivery, except for customized products (in terms of color, shape and size) and discounted products in the "sales" category, which cannot be returned.
Shipping costs for the refund are borne by the customer.
Condition of returned products:
The products you intend to return should be in the same condition as you received them, so do not throw away the original packaging immediately if you are not sure you are satisfied with your purchase.
PREPARE THE PACK: Replace the item or items you intend to return inside a carton (preferably the original one or the other similar for size and strength) and pack it carefully.
COMMUNICATE THE RESOURCE: Contact our Customer Service by e-mail, telephone, or through the contact form, and communicate your intentions by specifying your order ID and the product or products you intend to return.
Please do not hesitate to contact our Customer Service Department for any doubt!